Privacy Policy - Zest Buzz
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Privacy Policy

How we use your personal information

 

At Zest Buzz Limited, we pride ourselves on the importance of our customer relationships and the way we handle our customers’ personal information. We strive to be transparent about the ways we intend to use your information and to ensure its security.

 

About Us

 

Zest Buzz Limited is a company incorporated in England and Wales in July 2009 under company number 06976087 with our registered and trading address as 1310 Solihull Parkway, Birmingham Business Park, Birmingham, B37 7YB

 

Data Controller

 

For the purposes of data protection laws, Zest Buzz Limited are the ‘data controller’ of all personal information that we collect, use and/or otherwise process about you under this Privacy Policy. Zest Buzz Limited complies with data processing legislation Data Protection Act 2018 (DPA 2018), and the UK General Data Protection Regulation (UK GDPR) – Registration Number ZA836308 –https://ico.org.uk/ESDWebPages/Entry/ZA836308

 

Personal information which you enter through the use of any of our summit registration systems/ emails will be processed in accordance with this legislation.

 

How to contact us

 

If you have any questions about this Privacy Policy or the ways in which we handle your personal information you may contact us by writing to The Data Protection Officer at our address above or email christine@zestbuzz.co.uk

 

What information do we collect about you?

 

Information collected depends on how you have communicated with us. The amount of information you provide is completely voluntary, however, providing less information might limit your, as a user’s, ability to access all of the website’s, virtual summit platforms, registration systems and summit notification features.

 

Information collected will include:

 

When you click on any ‘Purchase Your Ticket!’ here buttons, you  will be transposed onto summit registration sites.  These sites will be powered by specific client chosen virtual platforms and the following information will be stored there:

 

  • Your name (first and last name).
  • Email address (for summit information and notifications).
  • Mobile telephone number (optional) – for summit text notifications and emergency contact purposes. We reserve the right to retain any text information indefinitely.
  • Country of registration for global attendee research insights.
  • Any questions you would like to ask at the summit (optional).
  • Whether you grant us permission to forward your email address as an attendee onto our Showcase exhibitors and sponsors.

 

The payment gateway for all events will be client specific.

 

When you access the virtual summit platforms at the time of the specific events, you will be offered the opportunity to upload profile details within the networking area. This will optional and will detail your name and photo – and will be completely voluntary. We advise that you do not disclose any sensitive information in the public domain.

 

When you click on any ‘Summit Notification SignUp!’ buttons, we will ask you to detail:

 

  • Your name (first and last name).
  • Email address (for summit information and notifications).

 

This information will be stored on the Mailchimp server.

 

Usage and analytics data

 

We collect usage information in order to assess how you access and utilise the site. This data is valuable to the company for various internal purposes, including troubleshooting and improving the site’s functionality. The information collected might include your Internet service provider, type of web browser or operating system, IP address, viewed pages, time and duration of site visits, crash logs, and other information relating to website usage.

 

Cookies

 

The website uses cookies in order to enhance site functionality. Most web browsers are initially set up to accept cookies. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent. Please note, however, that certain features of the site might not function if you delete or disable cookies. THE SITE’S COOKIES DO NOT AND CANNOT INFILTRATE A USER’S HARD DRIVE TO COLLECT ANY INFORMATION STORED ON THE HARD DRIVE.

 

How is your User Information Utilised?

 

Customer service and follow-up

 

We require user information for customer support services, including dealing with any questions about virtual summits and their features, cancellations, billing and payment issues, or other matters. We may also collect user information for routine follow-ups in order to assess customer satisfaction.

 

Third party service providers

 

We might need to use personal user data in connection with website maintenance, upgrades, new releases, or analytics data review or compilation. We will be required to share user data with any third-party service providers that we might engage to assist in these efforts. Similarly, we might have to share user information in connection with third-party marketing or advertising services. However, we will be responsible for ensuring that these service providers employ adequate security measures with respect to your data.

 

Do We Share Your Data?

 

As a general policy, we use personal information and message data for internal purposes only. We do not sell or rent information about you. We will not disclose personal information or message data to third parties without your consent, except as explained in this Privacy Policy.

 

Compliance with laws

 

We might be required to disclose user information in order to comply with any court orders or applicable laws.

 

We will cooperate with government and law enforcement officials to enforce and comply with the law. We may therefore disclose personal information, usage data, message data, and any other information about you, if we deem that it is reasonably necessary to: (a) satisfy any applicable law, regulation, legal process (such as a subpoena or court order), or enforceable governmental request; (b) enforce the Terms of Use, including investigation of potential violations thereof; (c) detect, prevent, or otherwise address fraud, security or technical issues; or (d) protect against harm to the rights, property or safety of the Company, its users or the public, as required or permitted by law.

 

Security

 

How we store your personal information

 

Your information is securely stored on our company’s work and website servers and the specific virtual summits’ registration and virtual operational platforms. We will use necessary measures to protect the security of your data. However, it’s impossible for the company to completely guarantee that your  data will be immune from malicious attack or compromise; as such, you should understand that your transmission of personal data is always at your own risk. We retain data of all attendees after the end of the specific summits for marketing purposes – i.e. notification of all future events. A post event email will be sent to all attendees. Every attendee is offered the opportunity to unsubscribe from any future post event marketing information going forward.

 

Storage and Maintenance of Your Data in the United Kingdom

 

We will collect and store all user data domestically and all user information will be subject to the laws of the United Kingdom, regardless of the country from which user data originates.

 

Updating User Information

 

You are permitted to correct, update, or change personal information, or adjust or cease the frequency with which you receive company communications. Please contact us – refer to the How to contact us section above.

 

Changes to the Privacy Policy

 

We might make changes to our privacy policy from time-to-time so please periodically revisit the policy for any updates. We will make every effort to notify you of any policy changes, or require that users acknowledge updates by checking a box or pressing a button.  In any case, users who continue to interact with the site following a revision of the company’s privacy policy will automatically be subject to the new terms.

 

Your Own Data Safekeeping

 

We advise you to carefully protect the personal information that you submit on the sites associated with virtual summits— including your passwords, usernames, location, images, and videos — so that third parties can’t manipulate your accounts or assume your identity. Do not to disclose any sensitive information about yourself in the public domain.

 

Children

 

We do not knowingly contact or collect information from persons under the age of 16 .  If we become aware that a minor has provided us with information, we will take steps to delete such information.

 

Your data protection rights

 

Under data protection law, you have rights including:

 

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

 

Please contact us at our How to contact us section above if you wish to make a request.

 

How to complain

 

If you have any concerns about our use of your personal information, you can make a complaint to us – see the How to contact us section above.

 

You can also complain to the ICO if you are unhappy with how we have used your data.

 

The ICO’s address:

Information Commissioner’s Office, Wycliffe House, Water Lane

Wilmslow, Cheshire, SK9 5AF

Helpline number: 0303 123 1113. ICO website: https://www.ico.org.uk

 

This Policy was last updated on 8th July 2021.